Outreach

Specialist Support for Children & Young People – Available 24/7

Prosperity Outreach Services provides rapid-response, trauma-informed support to vulnerable children, young people, and families across the UK. We work in partnership with local authorities, health professionals and all other professionals to deliver safe, consistent, and effective support at times of need.

Our experienced staff teams are ready to deploy 24/7, including out-of-hours, weekends, and bank holidays. Contact Joanne on 07534 540 480

Our mission is simple: to deliver care that is compassionate, safe, and responsive, especially during times of difficulty, while promoting positive outcomes and long-term wellbeing for every child and young person.

We offer a wide range of specialist support services, including:

Supervised Family Contact

• Observing and recording family contact sessions to ensure safety and quality interaction.

• Providing transport to and from family contact where needed.

Outreach Support

• Supporting children and young people through structured outreach sessions.

• Activities include walking, park visits, trips to the zoo, youth clubs, shopping, and more.

• Enhancing life skills and promoting positive experiences tailored to each individual’s care plan.

Emergency Duty Team Support

• Out-of-hours support including safe escorts, transport, and welfare checks for children, young people, and adults.

• Support for children missing from home, family intervention, and compliance with child protection or court orders.

Placement staffing solutions

• Emergency placement staffing solutions with a minimum 2:1 staffing ratio, for children with complex needs or those difficult to place.

• Our support is structured, tailored, and planned to provide stability and support while longer-term solutions are arranged.

Support in Children’s Homes

• Qualified, experienced staff for EBD homes, learning disability services, and specialist 1:1 or 2:1 support.

• Daytime cover, waking watch, and night support.

Floating Support / Activity Weekend Services

• Outdoor and recreational support for vulnerable children, young people, and adults.

• Activities such as walking, fishing, canoeing, camping, or staying in holiday homes, in line with care plans.

Classroom Support

• Supporting attendance and engagement in educational settings.

• Assisting with transitions, routine attendance, and integration into school or training environments.

Hospital Support

• Working alongside Primary Care Trusts and CAMHS to safeguard children and young people during hospital stays.

• Providing observation, relationship building, report writing, and supervision.

• 1:1 or 2:1 staffing ratios based on risk assessments and care plans.

Home Rehabilitation Services

• Supporting children and young people returning home from hospital or health facilities.

• Bridging the gap with tailored 1:1 or 2:1 care, with structured support reduction plans.

• Enabling smooth transitions while promoting independence and minimising long-term reliance.

Transportation Services

• Safe transport to school, appointments, placements, or activities for children and young people.

• Includes support for transitions between placements and assistance for those with complex needs.

Secure and Non-Secure Escorts

• Secure transport with a team of trained staff, including de-escalation and physical intervention when necessary.

• Court escort services and supervision, ensuring safety, compliance, and support throughout the process.

• Non-secure escorts for lower-risk individuals, providing safe transport to and from agreed locations.

At Prosperity Outreach Services, our team is committed to making every interaction count, whether it’s a brief transport, a hospital stay, a family visit, or a long-term placement. We ensure that every child or young person receives the care, attention, and support they deserve, helping them thrive and achieve positive outcomes.

Matthew Armstrong – Head Of Outreach

As Head of Outreach, I am responsible for overseeing and supporting all emergency provisions and operational demands across the service, including staffing, resource management, and the day-to-day delivery of high-quality services.

I lead strategic planning and service development to ensure our operations are efficient, safe, and responsive to the needs of the children and young people we support.

I have extensive experience working with individuals with challenging behaviours, mental health needs, and complex conditions, including learning difficulties, autism, and acquired brain injuries.

I am committed to creating a culture of continuous professional development, ensuring all staff and teams are equipped with the skills, knowledge, and confidence to make a meaningful difference in the lives of those we work with.

Joanne Farnworth – Outreach Manager

My role involves managing all emergency provisions and overseeing the delivery of our Outreach services to children, young people, and families.

I have many years of experience working within the sector, supporting families in need and young people in crisis. I bring a wealth of knowledge and expertise in managing challenging behaviours, supporting mental health needs, and working with individuals with learning difficulties.

I am passionate about making a meaningful difference in the lives of the children and young people we support and am deeply committed to upskilling and developing staff to ensure they have the skills, confidence, and knowledge to deliver high-quality, effective support.